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Contentsquare for Telecom

Better experiences that keep customers on the line

Create higher converting digital experiences that you can rely on to keep your customers on the right path, with our all-in-one platform.

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Start for free
Start for free
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  • 50% increase on CTA exposure rate

    The North Face — Logo

  • 10% increase in conversion rate on checkout

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  • +$1.1M annual revenue

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Let your digital experience do the heavy lifting

The telecommunications industry is filled with constant change—from new technologies to tighter regulations and more demanding consumers. Create a powerful digital experience that helps you differentiate, compete and thrive.   

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Improve self-service

Create seamless digital experiences that help your customers complete journeys across your sites and apps themselves—without need for live assistance.

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Boost cross-selling

Get the full picture across sessions and devices to improve subscriptions and boost upsells based on real-time customer behavior. 

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Increase conversion

Optimize the path to purchase for services, plan upgrades, and sales by understanding your shoppers like never before.

How M1 used Contentsquare to drive 143% monthly conversion

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+143%
monthly increase in conversion on one product page

Products used

  • Experience Analytics
  • Heatmaps
  • Journey Analysis
  • Session Replay
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How M1 used Contentsquare to drive 143% monthly conversion — Cover Image

Turn browsers into buyers with a single source of truth

Drill down into your user journeys to reveal your biggest customer pain points and optimization opportunities, so you can boost subscriptions, upsells, and cross-sells. Our platform puts automated and precision tracking, qualitative and quantitative data (and more) at your fingertips.

More on Journeys

  • Visualize how your customers navigate to and through your online buying experience—page by page, from entry to exit. 

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

Create content that converts

Understand how customers really engage with your content—from attractiveness to clicks and conversion—so you can create compelling digital experiences. 

Explore Digital Experience Monitoring

  • Understand how customers interact with any type of content, and use those insights to optimize content placement and create higher converting customer journeys.

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

I’m really impressed with the tool, and when I saw it for the first time I was blown away. Instead of abstract data and numbers in columns, we can now really see what people are doing on our website. We can see their experience. It’s visual.

Jan-Willem Wilmsen
Digital Specialist, E.ON

Help your customers do it themselves

Reduce churn with better self-service. Dig into what’s working, what’s not, and what’s driving your customers to higher cost channels. 

Explore Product Analytics

  • Accurately attribute conversions across touchpoints to prioritize roadmap fixes that help customers complete digital journeys without the need for live assistance. 

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

Build better digital experiences

Get insights 
that transform