Visionary Innovation and Customer Impact of Contentsquare
Founded in 2012, Contentsquare provides a cloud‐based digital experience analytics platform that delivers intelligence on customer behavior by analyzing trillions of web, mobile, and app interactions daily. This France‐based company scrutinizes a wide‐ranging set of consumer interactions not found in traditional systems, such as swipe rate, scroll rate, mouse movements and trajectory, attractiveness, exposure, friction, frustration, hesitation time, content engagement rate, visibility, and time spent, revenue and conversion, among others.
By integrating CX data across content, user experience (UX), merchandising, pricing, and performance, Contentsquare translates and prioritizes this information into intelligent and actionable recommendations that increase user conversion, revenue, and engagement to drive business growth.
With a workforce of more than 1,000 employees from 60 nationalities across 11 offices (in Paris, London, New York, San Francisco, Tel Aviv, Munich, Tokyo, Singapore, and Barcelona), Contentsquare serves more than 800 customers in 25 countries across various verticals (including retail, hospitality and travel, media and entertainment, financial services, telecommunications, and manufacturing).
Frost & Sullivan lauds Contentsquare for transforming itself into a truly global company and outshining competitors with its stellar performance of 120% year‐on‐year growth. Moreover, the company aspires to create 1,500 new positions in the next three years to strengthen its capabilities in product innovation and support accelerated growth.