Content Square Logo
4.7
on G2
4.7
on Gartner

Why choose Contentsquare over Quantum metric?

Quantum Metric is an analytics platform, primarily tracking user interactions on your website and app. Contentsquare goes beyond this, offering broader features to reveal both what users do and why.

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Asset — Comparison > Quantum Metric - Masthead

We found that Contentsquare offers a more comprehensive suite of analytics than other platforms, as well as a user-friendly interface and a level of customer support that’s been amazing

Adam Cheal
CRO Specialist at easyJet

How well do the platforms show you what customers are experiencing?

Contentsquare gives you deeper, broader insights than Quantum Metric. For example, Contentsquare’s Zone-based Heatmaps show how page elements contribute to conversions and revenue.

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Compare user journeys side-by-side
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Understand how user behaviors affect key outcomes
See how journeys and interactions affect conversion, acquisition, and return on investments
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Analyze delayed conversions
Tooltip: Delayed conversions (also called “view-through conversions”) are when a customer sees an ad and doesn’t click on it, but later still completes a desired action
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See where users abandon forms
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Read AI summaries of individual journeys
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Optimize product pages
Tooltip: Contentsquare’s Merchandising features help you improve product placement, optimize pricing, and find new revenue opportunities
Quantum Metric Logo
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Compare user journeys side-by-side
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Understand how user behaviors affect key outcomes
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Analyze delayed conversions
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See where users abandon forms
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Read AI summaries of individual journeys
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Optimize product pages
Comparison Last updated: Q1 2025

How well do the platforms help you troubleshoot errors and friction?

Both platforms provide a range of tools for detecting errors and other sources of friction and frustration. But Contentsquare goes further by helping you proactively monitor site performance.

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Detect errors and friction
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Find where users are most frustrated
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Analyze speed with real user monitoring (RUM)
Tooltip: RUM helps you identify long-term trends in how users experience your website or app
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Analyze speed with synthetic monitoring
Tooltip: Synthetic monitoring allows you to proactively monitor key pages and workflows to identify issues before users are impacted.
Quantum Metric Logo
Icon — Checkmark
Detect errors and friction
Icon — Checkmark
Find where users are most frustrated
Icon — Checkmark
Analyze speed with real user monitoring (RUM)
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Analyze speed with synthetic monitoring

How well do the platforms help you get input and feedback from real people?

Contentsquare gives you multiple ways to hear from your audiences. It even helps you run user tests on designs and prototypes. 

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Surveys and feedback collection
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User interviews
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User testing
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Integration with 3rd party Voice of Customer tools
Quantum Metric Logo
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Surveys and feedback collection
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User interviews
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User testing
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Integration with 3rd party Voice of Customer tools

How well do the platforms analyze cross-platform, multi-session journeys?

Both platforms have great journey analysis features, but Contentsquare speeds up your analysis with AI-powered insights and recommendations.

Image — Contentsquare Logo -Black
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Analyze multi-session journeys
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Ask AI to analyze your data
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Auto track any event
Tooltip: View segmented metrics for any ‘click event’ without setting up tracking in advance
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View feature engagement stats
Tooltip: See which features are used most so you can prioritize your roadmap
Quantum Metric Logo
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Analyze multi-session journeys
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Ask AI to analyze your data
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Auto track any event
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View feature engagement stats
Contentsquare vs. Quantum Metric use cases

Contentsquare goes further to help you create, improve, and troubleshoot customer experiences

Quantum Metrics is good at helping you find friction and conversion blockers (something that Contentsquare also does brilliantly). But Contentsquare can help you in other areas too—like surveying and interviewing users to understand their experiences.

Use Case
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Quantum Metric
Improve marketing acquisition
Very Strong
Medium
Create better products, experiences, and A/B tests
Very Strong
Medium
Create better products, experiences, and A/B tests
Medium
Collect feedback from customers
Medium
Run interviews and user tests
Very Strong
Medium
Empower and align all teams (not just technical ones)
Very Strong
Medium
Send AI-ready data to tools like Snowflake, Redshift, and Big Query
Very Strong
Light
Find conversion blockers
Very Strong
Very Strong
Prioritize what to fix based on conversion impact
Very Strong
Very Strong
Provide extensive customer support and community
Strong
Strong

Contentsquare gives you a deeper understanding of your customers than Quantum Metric

It's easy. Let us show you how.

Frequently asked questions

Got another question?

  • Experience Analytics shows you what your customers want and experience as they engage with your business online. This helps you with important marketing and customer service goals:

    • Understand customers. Get actionable insight into their behaviors, impressions, and intent at every touchpoint in their journey. Unique behavioral metrics give your teams a full picture of your customer experience.

    • Take impactful action. Surface your biggest opportunities and make informed decisions fast with highly visual insights..

    • Build trust. Support digital accessibility and build trust with customers through personalized experiences that respect your customers’ right to privacy.

    Contentsquare’s Experience Analytics provides the insights teams need to deliver more human experiences online.

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