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About CSQ

The power to make the
digital world more human

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1.3M

Websites optimized with Contentsquare

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, you quickly get a deep understanding of your customers’ whole online journey.

Our AI-powered insights provide those “ah ha” moments you need to deliver the right digital experiences. You get to work faster and smarter with the confidence to know what to do next to improve.

When your customers receive an online experience they love, seek and deserve they’ll come back again (and again). And whatever your size, having the insights you need to deliver great experiences will transform your business.

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1B+

Behaviors analyzed

Why choose Contentsquare

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You’re in good company

Our insights are used to optimize experiences on over 1.3 million websites worldwide.

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One tool for everything

You only need one tool as we have broad analytics all in one place.  

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Data you can trust

Our quantitative and qualitative data is the best in the business—it’s robust, private and secure. 

Our story

Contentsquare was founded in 2012 by Jonathan Cherki. Jonathan started the company as a student project with a singular vision—to improve how people experienced the web.

Businesses struggled to understand their customers’ online behavior, and had even less direction when it came to improving the experience. Driven by the desire to make the invisible visible, Jonathan set out to help brands gain deeper insights into their customers' needs and emotions during their online journeys.

Determined to bring this vision to a global scale, Jonathan relocated to New York, where he expanded Contentsquare into the global company it is today. Contentsquare is established as a leader in the experience analytics space— having secured $1.4 billion in funding and made eight significant acquisitions.

Despite this tremendous growth, the core of Contentsquare’s mission has remained consistent: to empower businesses to create a world where everybody has a digital experience they love, seek, and deserve—an experience that is accessible, inclusive, trustworthy and sustainable.

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Image — Our story Visual — Small

Our timeline

2012
  • Contentsquare is founded in Paris

2016
  • $20M raised in Series A

  • London office opens

2017
  • 100th employee joins

  • Offices open in NYC and San Francisco

2018
  • $42M raised in Series B

2019
  • $60M raised in Series C

  • Acquisition of Clicktale and Pricing Assistant

2020
  • $190M raised in Series D

  • Acquisition of AdaptMyWeb and Dareboost

2021
  • $500M raised in Series E

  • Acquisition of Hotjar and Upstride

  • Launch of The Contentsquare Foundation

2022
  • $600M raised in Series F

2023
  • Acquisition of Heap and PingPong

2024
  • New all-in-one platform created, bringing all Contentsquare, Heap and Hotjar products together in one place

Meet our leadership team

Management

Portrait-Exec-Jon
Jonathan Cherki
Founder and CEO
Portrait-Exec-Lucie
Lucie Buisson
Chief Product Officer
Portrait-Exec-Nico
Nicolas Fritz
Chief Operations Officer
Marcela martin headshot
Marcela Martin
Chief Financial Officer
Portrait-Exec-JCP
Jean-Christophe Pitié
Chief Marketing & Partners Officer
Portrait-Exec-Gab
Gabe Benavides
Chief Revenue Officer
Portrait-Exec-Patrick
Patrick Chatain
Chief Technology Officer
Portrait-Exec-Arnaud
Arnaud Gouachon
Chief Legal Officer
Portrait-Exec-Mel
Melanie Oberman
Chief People Officer
Portrait-Exec-JohnO
John O'Melia
Chief Customer Officer
Portrait-Exec-Mo
Mohannad Ali
Chief Strategy Officer and CEO of Hotjar
Portrait-Exec-Pierre
Pierre Casanova
Head of Corporate Development

Board

nathalie von niederhäusern
Nathalie von Niederhaeusern
Managing Director at BlackRock
Portrait-Exec-Jon
Jonathan Cherki
Founder and CEO
philbert anne charlotte
Anne-Charlotte Philbert
Managing Director at Eurazeo Growth
Tony Zappala
Tony Zappala
Partner at Highland Europe
Michel Combes

Michel Combes

Independent Board Member
Eduardo Sanchez
Eduardo Sanchez
Ex CEO of Rich Relevance
olivier novasque
Olivier Novasque
CEO & Founder of Sidetrade Group
sumer-juneja-featured-
Sumer Juneja
Managing Partner and Head of EMEA & India Investing at SoftBank Group
Benjamin Johnston
Benjamin Johnston
Managing Director of Sixth Street

Our investors

  • SIXTH-STREET-logo
  • Highland-Europe
  • blackrock logo
  • Eurazeo
  • Investor Logo Canaan

Our values

Icon — Be Daring
Be daring
The biggest risk is no risk.

We share an ambition and hunger inside that pushes us to go beyond together. Win or lose, we’re in it together. 

Icon — Be understanding
Be understanding
Empathy is our superpower.

We continuously improve by listening and learning from our customers, their customers, and each other.

Icon — Be deliberate
Be deliberate
We eat data for breakfast.

We’re deliberate in our approach and process, using data to guide our decisions so we can make the moves that count. 

Icon — Be simplifiers
Be simplifiers
Ease at every opportunity.

We’re all empowered to make the complex simpler—for our customers and each other.

Careers at CSQ

Want to help us create a world where everybody has a digital experience they love, seek, and deserve?

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ETDB Award 2023
Leader Award 2023
Momentum Leader Award 2023
Cloud 100 Logo

Awards & accolades

EBG Logo
Momentum Leader Award 2023
MarTech Breakthrough Awards Logo
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Committed to data privacy and security

Compliance Cover Image
  • BSI Information

    ISO 27001 Certified

  • BSI Privacy

    ISO 27701 Certified

  • AICPA SOC 2 Logo

    Soc 2 Type 2 Compliant

From
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London
And
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Paris
To
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New York

Paris Office Cover
  • France Flag

    Paris

    contact-fr@contentsquare.com

    WeWork 7 rue de Madrid,


    Paris 75008


    France

  • London Office Cover
  • UK Flag

    London

    contact-uk@contentsquare.com

    10 Devonshire Square, 3rd fl.,


    London EC2M 4YP


    United Kingdom

  • New York Office Cover Image
  • American Flag

    New York

    contact-us@contentsquare.com

    53 Beach Street,

    New York , NY,

    10013
United States

  • Milan Office Cover Image
  • Italian Flag

    Milan

    contact-ita@contentsquare.com

    Via Giuseppe Mazzini 9, WeWork,


    20123 Milano


    Italy

  • All our worldwide offices

    • Australia Flag

      Sydney

      L2, 50 Bridge St, Quay Quarter Tower,


      Sydney NSW 2000


      Australia

    • France Flag

      Lyon

      73 rue de la République,


      Lyon, 69002


      France

    • American Flag

      Denver

      1651 Platte St.,


      Denver, Colorado, 80202


      United States

    • France Flag

      Rennes

      6 Rue des Francs, Bourgeois,


      35000 Rennes


      France

    • Singapore Icon

      Singapore

      168 Robinson Road - L19, The Work Project @ Capital Tower,
068912

    • Spain Icon

      Barcelona

      Calle Aragó 326, principal 1,


      Barcelona 08009

      Spain

    • Germany Icon

      Munich

      contact-de@contentsquare.com

      Implerstraße 25A,


      81371 München


      Germany

    • Israel Icon

      Tel Aviv

      30 Ibn Gabirol,


      Tel Aviv 6407807

    • Netherlands Icon

      Amsterdam

      contact-fr@contentsquare.com

      Omval 300 (1096 HP), 1st floor,


      Amsterdam


      Netherlands

    • Japan Icon

      Tokyo

      Marunouchi Kitaguchi Building 9F

      1-6-5 Marunouchi, Chiyoda-ku

      Tokyo 100-0005

    • Egypt Icon

      Cairo

      SODIC Easttown

      EDNC Building B2 -4th floor - Office # 7

      South Teseen Road, New Cairo 1, Egypt , Fifth Settlement

      New Cairo

    • United Arab Emirates Icon

      Dubai

      One Central, Level 3, The Office 3 at Dubai World Trade Centre

      Dubai

      United Arab Emirate