Contentsquare Introduces Enhanced Free & Growth Plans: More Value, Built for How Teams Work Today

This December, we’re taking a big step toward making experience analytics truly accessible, making it easier for teams to understand and improve customer journeys from day one. 

Today, we’re excited to introduce enhanced Free and Growth plans, all available self-serve in Contentsquare. These updates are designed to give every team, regardless of size, resources, or analytics maturity, the ability to understand their users and improve experiences with confidence.

A more powerful Free plan

For individuals or small teams beginning their experience analytics journey, Contentsquare’s Free plan just got dramatically better.

Here’s what’s new:

• 200,000 monthly sessions included (up from 20,000)  

With ten times more data — free, forever — teams can finally spot real patterns, validate hypotheses, and build a true habit of data-driven decision-making.

• 10,000 session replay captures (up from 5,000) 

Watch how real users move, click, scroll, and navigate your site, and uncover the moments where confusion or drop-offs happen — and where new opportunities emerge. 

This is one of the most complete free packages in the industry, and it’s designed to remove the barriers that usually slow teams down from getting started.

Free users can now:

• Spot friction on their most important pages and take action quickly

• Watch how users move, interact, hesitate, or drop off — and understand why

• Get guided recommendations on where to focus their attention next

This is analytics that helps teams start strong, without waiting for a budget cycle or a long implementation.

A Growth plan now featuring Pro plan capabilities

Growth is built for teams who are actively optimizing and prioritizing high-impact changes. And starting in December, the plan becomes significantly more powerful.

We’re adding some of our most advanced capabilities — previously only available in Pro — directly into Growth:

• Journeys Visualize how users navigate across key paths and spot the moments that drive drop-off or conversion.

• Zoning See exactly where users click, hover, and scroll on any page to understand what captures attention and what gets ignored.

• CS Live Overlay metrics directly onto your site to find out in seconds which parts drive the highest engagement and which leave users struggling.

• Page Comparator Compare two versions of a page to quickly understand what changed in user behavior and why it matters.

• Side-by-Side Comparisons Analyze multiple pages or journeys next to one another to find patterns, differences, and optimization opportunities instantly.

Contentsquare’s Growth is one of the most accessible ways for small and mid-size teams to unlock enterprise-level analytics, without having to be an enterprise.

Growth teams will be able to:

• Identify and resolve their highest-impact issues

• Connect marketing campaigns to onsite behavior to optimize spend

• Move faster with AI-powered analysis that simplifies complex journeys in minutes

With these updates, Growth becomes the plan for teams who are ready to scale CX strategy, and don’t want to spend hours digging through dashboards to do it.

Why this matters: experience analytics for everyone

Across every industry, the teams closest to the customer are the teams under the most pressure to make better, faster decisions. But too often, their tools haven’t kept up with the pace of their work.

Experience analytics used to be siloed — powerful, yes, but limited to the few specialists who knew how to operate them. That model doesn’t scale anymore. The companies winning today are the ones where more people can participate in understanding customers, experimenting, improving journeys, and driving conversions.

These new plans push the industry forward in three important ways:

1. Removing barriers to entry

Free gives smaller or early-stage teams everything they need to build a real practice around experience analytics: meaningful sample sizes, replay depth, and guidance — all on an intuitive, self-serve platform.

2. Making enterprise-level capabilities accessible

By bringing Journeys, Zoning, Page Comparator, and more into Growth, businesses with fewer resources can now unlock capabilities that used to require enterprise budgets.

3. Leveling the playing field with autonomous AI

Sense — Contentsquare’s autonomous AI — continues to transform how teams work with data. It automatically maps sites, compares journeys, summarizes session replays, and recommends next best actions. This is how smaller teams keep pace with bigger players: by removing manual effort and letting AI handle complexity.

What this means for you

Whether you’re just starting out or already scaling experimentation across teams, the enhanced Free and Growth plans give you more ways to understand your users — and more power to act on what you learn.

• If you’re early in your analytics journey, Free now gives you room to grow without constraints.

• If you’re optimizing conversions, Growth gives you the tools to uncover insights faster and drive more meaningful business outcomes.

This is a major step toward a future where experience intelligence is something everyone can access and use — not just a handful of experts.

We can’t wait to see what you build with it.