Contentsquare gives you a deeper understanding of your customers than Fullstory
Only Contentsquare provides the combination of:
An all-in-one platform. Instead of using multiple tools, you get Experience Analytics, Voice of Customer, Product Analytics, and more in one place.
Practical AI assistance. Ask Sense any question about your data to get answers and recommendations.
Flexible plans. You can start by using just one of Contentsquare’s products—like Experience Analytics—then add more capabilities later.
How well do the platforms show you what customers are experiencing?
Both platforms include session replay and heatmaps, but only Contentsquare gives you in-depth visualizations of user journeys.
How well do the platforms help you troubleshoot errors and friction?
Like Contentsquare, Fullstory has a range of tools for detecting errors and other sources of friction and frustration. But Contentsquare also offers synthetic monitoring, which helps you proactively monitor site performance.
How well do the platforms help you get input and feedback from real people?
Contentsquare gives you multiple ways to learn from your audiences—and even lets you run user tests on designs and prototypes.
How well do the platforms analyze cross-platform, multi-session journeys?
Contentsquare’s Chat with Sense helps you get you a fast, complete picture of what drives retention and customer lifetime value.
Contentsquare unites more of your teams around a single source of truth
Fullstory’s main strength is helping companies find and resolve conversion blockers. Contentsquare is strong in this area too, while also solving problems for marketing, product, design, analytics, and IT.