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Experience Analytics for Ecommerce Teams

Smarter, faster Ecommerce analytics

Take the guesswork out of conversion rate optimization. Understand why shoppers decide to purchase or abandon their carts, with a single source of truth for your digital experience.

eCommerce-Masthead

毎週792,434人のマーケティング担当者が、Contentsquareから実用的なインサイトを入手

Checkout experiences that check every box

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    Turn shoppers into customers

    Discover how shoppers interact with each element of your website or app—what makes them click and what makes them bounce—to create a differentiated retail experience.

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    Keep your shoppers on the right path

    Detect deviations from ideal paths fast. Identify resolutions to recover potential losses in conversion and revenue, and receive alerts when anomalies happen.

  • Icon — Speech Bubbles
    Collect feedback at every step

    Understand your shoppers better at every step of their journey. With Interviews and User Tests you can find (and fix) issues before they cost you sales.

Convert your shoppers into loyal customers

Create differentiated shopping experiences that drive online sales, revenue, and retention. Our all-in-one platform gives you a complete understanding of your experience—across sessions and eCommerce platforms.

Convert (and keep) your shoppers

Enhance your A/B tests with detailed shopper behavior visualizations, from clicks to downloads. Analyze every interaction to uncover conversion-boosting insights, and make informed decisions that optimize both your customer journey and your conversion rate.

Image —  Use Case - A/B test — Convert (and keep) your shoppers
Errors

Turn confusion into conversion

Uncover the root cause of UX frustrations like slow speeds and hidden errors that stop your shoppers from completing their journeys. Work out which design and content improvements to tackle first and set-up anomaly alerts for fast diagnosis and resolution.

More insights, less abandoned carts

Learn more from A/B tests by including real customer feedback in your analysis and better understand abandoned carts with an exit-intent survey. Understand your users’ needs and pain points with Interviews and User Tests.

Feedback - Questionnaire

How easyJet holidays uses Contentsquare to prioritize its product roadmap

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+7.3%
Increase in revenue

Products used

  • Experience Analytics
  • Impact Quantification
  • Voice of Customer
  • Journey Analysis
easyJet — Logo
How easyJet holidays uses Contentsquare to prioritize its product roadmap — Cover Image

Work faster and smarter with our
all-in-one, approachable platform

Contentsquare offers unlimited seats, so you’re free to invite marketing, product, design… and everyone who cares about improving your digital experience!

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Digital Marketing

Build exceptional digital experiences that convert by making sense of what content and pages to optimize.

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Product

Get that "aha!" moment by seeing how users engage with your content, where they click, scroll, and encounter obstacles.

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Analytics

Learn everything about user behavior, and develop a deeper understanding of needs with qualitative and quantitative data.

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Design & UX

Figure out what works, what doesn’t, and why—with an easier way to validate ideas and get buy-in for designs.

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Technical & IT

Uncover why you’re getting specific feedback, errors, and frustration on your digital properties.

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