Contentsquareプラットフォームのエクスペリエンスは、当社のAIイノベーションによって強化されています。誇張ではなく実用的なインサイトを提供します。
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Contentsquare for Telecom

Better experiences that keep customers on the line

Create higher converting digital experiences that you can rely on to keep your customers on the right path, with our all-in-one platform.

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  • 50% increase on CTA exposure rate

    The North Face — Logo
  • 10% increase in conversion rate on checkout

    Rakuten Logo
  • +$1.1M annual revenue

    Clarks — Logo

Let your digital experience do the heavy lifting

The telecommunications industry is filled with constant change—from new technologies to tighter regulations and more demanding consumers. Create a powerful digital experience that helps you differentiate, compete and thrive.   

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Improve self-service

Create seamless digital experiences that help your customers complete journeys across your sites and apps themselves—without need for live assistance.

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Boost cross-selling

Get the full picture across sessions and devices to improve subscriptions and boost upsells based on real-time customer behavior. 

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Increase conversion

Optimize the path to purchase for services, plan upgrades, and sales by understanding your shoppers like never before.

顧客体験の活用でホリデーシーズンのショッピングを最適化

続きを読む
+50%
Increased exposure rate of CTAs

Products used

  • Experience Analytics
  • Heatmaps
The North Face — Logo
How The North Face increased its CTA exposure rate by +50% with Contentsquare — Cover Image

Turn browsers into buyers with a single source of truth

Drill down into your user journeys to reveal your biggest customer pain points and optimization opportunities, so you can boost subscriptions, upsells, and cross-sells. Our platform puts automated and precision tracking, qualitative and quantitative data (and more) at your fingertips.

  • Visualize how your customers navigate to and through your online buying experience—page by page, from entry to exit. 

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

Create content that converts

Understand how customers really engage with your content—from attractiveness to clicks and conversion—so you can create compelling digital experiences. 

  • Understand how customers interact with any type of content, and use those insights to optimize content placement and create higher converting customer journeys.

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

このツールには本当に感心しています。初めて見たときはとても驚きました。 抽象的なデータや数値の羅列ではなく、当社のウェブサイトでユーザーが何をしているのかが本当に分かるのです。ユーザーエクスペリエンスを、視覚的に理解できるようになりました。

Jan-Willem Wilmsen
E.ON、デジタルスペシャリスト

Help your customers do it themselves

Reduce churn with better self-service. Dig into what’s working, what’s not, and what’s driving your customers to higher cost channels. 

  • Accurately attribute conversions across touchpoints to prioritize roadmap fixes that help customers complete digital journeys without the need for live assistance. 

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

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