Usability testing is the key to delivering an exceptional user experience (UX). Before investing time and resources into further product or website development, it’s crucial to identify the biggest friction points your users face.
Now, with our new survey template, recruiting participants for user testing is easier than ever—right from your website. It kicks off with a simple Yes/No question to instantly filter users willing to participate, then asks them to enter their email address to receive further instructions.
But that’s not all. We’ll also send the survey to engaged users who already interact with your brand—ensuring you get feedback from the most relevant testers. Plus, our prominent on-site widget keeps your survey highly visible, so you can collect actionable insights from the right people, fast.
With this survey, you'll:
Identify problems with your prototype early
Gather useful feedback on how to improve quickly
Monitor how users perform pre-determined tasks
Validate product ideas and increase confidence
Get buy-in from stakeholders
Simplify the way you recruit for user testing
Preparation remains the key to successfully recruiting participants for a user test. It involves knowing your user testing goals and establishing the study’s methodology. Remember to be explicit about the conduct of the study and how you expect participants to carry out their part in it.
Don’t forget to explain how the data you will gather can help the research. And be sure you know how many participants you need to recruit to be representative of your target audience.
An example of a Contentsquare user testing survey
💡 Pro tip: Contentsquare’s Surveys tool lets you fully customize your surveys to make them your own. You can:
Tweak each question in the template or add your own
Change the color scheme (get more color options with our growth plan)
Opt-in to on-site user targeting
Select how often users see the survey
Choose where to receive responses
Pick from full-screen, pop-up, or external link surveys
Contentsquare’s Surveys tool lets you create the type of survey that best fits your needs
How to create your user testing survey in seconds with Contentsquare
Creating a user testing survey is fast and easy. You just have to follow the steps below:
Navigate to Surveys in Contentsquare from the left-hand menu
Click ‘New Survey’ in the upper-right corner
Choose to start from scratch or use one of 40+ templates—like the user testing template—then customize it as needed
Once set up, your survey is ready to send to customers and start gathering valuable insights.
📌 Reminder: ensure the Contentsquare tag is installed on your site, allowing you to host the survey live on your site rather than via an external URL. This might be useful if you want to show the user testing survey to users on a certain page. It’ll also mean you’ll be able to access all of Contentsquare’s existing features.
Don’t worry, installing the tag won’t slow your website down. And it doesn’t cost you anything (our free plans are free forever). To set up your full Contentsquare account and install the tag, follow these steps, or simply use the Contentsquare and Google Tag Manager integration.