Stop guessing.
Start Sensing what customers really want.

Understanding your customers shouldn’t feel like a mythical struggle. Sense gives you AI-powered insights to create heroic customer journeys, fast. No magic needed.

Sense AI PPC Video Thumbnail

It’s not magic—but it feels like it

Finally, analytics can be easy for everyone. No more digging through data, no more analysis paralysis. Simply summon Sense and get the answers and actions you need, to create customer experiences that feel out of this world (with your feet on the ground).

  • Illustration - Save time (and sanity) making sense of data

    Save time (and sanity) making sense of data

    Your data is a goldmine, but only once you mine it for meaningful nuggets. And that can take days, weeks and expertise not everyone has. That’s where Sense comes in.

  • Illustration - Bring AI-powered insights to the surface, instantly

    Bring AI-powered insights to the surface, instantly

    Sense automatically connects the dots, spots patterns, and delivers powerful insights in minutes. Then it gives you next steps to meet and exceed your customer needs.

  • Illustration - Create better experiences—and deliver bigger results

    Create better experiences—and deliver bigger results

    All insights are tied to your goals, so you can deliver hero-worthy journeys for customers, and big wins for your team. Drive sales, loyalty, and high-fives, with Sense.

Key Features of Contentsquare AI

Sense in action

  • Pinpoint where users are dropping off (and why)

    When conversions are down, Sense guides you through the process of improving them. First, it looks at user journeys to pinpoint where they’re dropping off. Next, it analyzes performance metrics, uncovers issues, and recommends solutions.

eBook

A Guide to Sense, Contentsquare’s AI

Analytics is stuck in the past—but the future is here: it’s called Sense.

With Sense, experience analytics is faster, more impactful, and accessible to all (including the not-so-tech-savvy).

Read the ebook to discover what makes it different from other AI agents—and how it will transform your approach to optimizing digital experiences.

Sense Contentquare AI Guide
Common use cases

What can you do with Sense?

  • Asset - Diagnose Drop Offs
    Quickly diagnose checkout drop-offs

    Struggling to understand why users abandon their carts? Sense auto-summarizes session replays across your checkout flow, surfacing common friction points—like form errors, long load times, or confusing CTAs—so you can fix issues fast.

  • Detect bad UX Icon
    Understand why NPS® is dipping

    Noticed your Net Promoter Score going down? Just ask Sense: “What changed last week that could impact NPS?” Sense runs the analysis using your NPS segments and spots correlations with rage clicks, content performance, and more—so you can see whether it’s a broken feature, poor mobile UX, or a missed expectation.

  • Fast Track Customers Icon
    Focus on what counts most

    Ask Sense to chart behavior patterns in app versions. Or even build a funnel to understand feature adoption. It highlights what’s working, what’s not, and where users are getting stuck. Now, reprioritize your roadmap based on what you’ve just learned—to drive retention up, and churn down.

  • Get Smart Alerts Icon
    Fuel product decisions with AI-backed insights

    Need to know if your new feature actually works? Sense analyzes behavior before and after a release—highlighting adoption rates, user paths, and drop-offs. Combine this with survey feedback and sentiment analysis to prioritize your roadmap with confidence.

Sense AI has taken the guesswork—and the manual effort—out of analysis. What used to take days, we can now achieve in minutes. Our usage has skyrocketed because using Sense feels so intuitive and empowering—so much so that our product managers are in there every day now. With it, we can prioritize our roadmap—focusing on the features that matter most to our customers. At the end of the day, Contentsquare helps us make smarter decisions, faster — and build a better product for our customers.

Andy Dover
Software Development Manager, Lightspeed Commerce

Sense AI has taken the guesswork—and the manual effort—out of analysis. What used to take days, we can now achieve in minutes. Our usage has skyrocketed because using Sense feels so intuitive and empowering—so much so that our product managers are in there every day now. With it, we can prioritize our roadmap—focusing on the features that matter most to our customers. At the end of the day, Contentsquare helps us make smarter decisions, faster — and build a better product for our customers.

Andy Dover
Software Development Manager, Lightspeed Commerce

Sense AI has taken the guesswork—and the manual effort—out of analysis. What used to take days, we can now achieve in minutes. Our usage has skyrocketed because using Sense feels so intuitive and empowering—so much so that our product managers are in there every day now. With it, we can prioritize our roadmap—focusing on the features that matter most to our customers. At the end of the day, Contentsquare helps us make smarter decisions, faster — and build a better product for our customers.

Andy Dover
Software Development Manager, Lightspeed Commerce

Seen all three Sense videos? We’d love to know your favorite:

Sense AI Promo Video 1 Illustration
Sense and the diviner
Magic Oil Promo Video Thumbnail
Sense and the oil merchant
Magic Card Promo Video Thumbnail
Sense and the fortune teller

Get faster, smarter insights from your Contentsquare data