Contentsquareプラットフォームのエクスペリエンスは、当社のAIイノベーションによって強化されています。誇張ではなく実用的なインサイトを提供します。
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Contentsquare for Banking, Financial Services & Insurance

Make digital experiences your best asset

Discover how your customers navigate and respond to your digital experience with our all-in-one platform. Turn every click and swipe into a strategic advantage.

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  • +£500k per annum through mortgage calculator tool optimization

    NatWest Group — Logo
  • 40% increase in conversion rate of product pages

    Leeds Building Society — Logo
  • -95% of users experiencing errors in app

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Put your online presence to work

Your best user experience might be the one that fits in your customers' pockets. From banking to insurance, investment and fintech—we’ll help you put winning digital experiences at the center of your growth strategy, and turn your online presence into your secret advantage.

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Turn applications into conversions

Understand and improve journeys—across sessions and devices—for completing applications.

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Deliver differentiated experiences

See how logged-in customers navigate and respond to your digital experience in real-time.

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Quantify site frustrations

Unify fragmented data, uncover performance insights, and pinpoint critical improvements.

How NatWest uses Contentsquare to optimize its mobile and web application journeys

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Products used

  • Experience Analytics
  • Journey Analysis
  • Session Replay
  • Heatmaps
  • AI
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How NatWest uses Contentsquare to optimize its mobile and web application journeys — Cover Image

Everything you need to transform journeys, across multiple sessions

Improve the application process with all your analytics in one place

Understand how customers navigate to and through your quote and application pages. Find out what leads to increased applications and what challenges people really experience while applying.

  • Monitor the experience to detect where anomalies are, and quickly remove frustrations.

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Optimize the post-login experience

Analyze how users interact with your digital platforms. Identify successes and roadblocks in key processes, then use these insights to build stronger, longer customer relationships.

  • Understand how logged-in customers adopt your site and mobile apps, and how you can improve responses.

    Optimize-rate your experience

Contentsquareのおかげで、ページでユーザーがどのようなインタラクションを行い、どのように移動しているのか、本当の興味は何か、サイトでのジャーニーを継続または中断する要因になっているのは何かを理解できるようになりました。

Cristina Martinelli
Calzedonia、ユーザーエクスペリエンス・マネージャー

Connect the dots on digital experience with a single source of truth

Transform scattered information into a clear roadmap for optimizing your digital experience, and start making smarter design decisions—with connected analytics, automated and precision tracking, qualitative and quantitative data, and more.

  • Consolidate performance metrics from various systems into one comprehensive view. No more struggling to find critical information.

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