Stop guessing.
 Start Sensing what customers really want.

Understanding your customers shouldn’t feel like a mythical struggle. Sense gives you AI-powered insights to create heroic customer journeys, fast. No magic needed.

Sense AI PPC Video Thumbnail

It’s not magic—but it feels like it

Finally, analytics can be easy for everyone. No more digging through data, no more analysis paralysis. Simply summon Sense and get the answers and actions you need, to create customer experiences that feel out of this world (with your feet on the ground).

  • Illustration - Save time (and sanity) making sense of data

    Save time (and sanity) making sense of data

    Your data is a goldmine, but only once you mine it for meaningful nuggets. And that can take days, weeks and expertise not everyone has. That’s where Sense comes in.

  • Illustration - Bring AI-powered insights to the surface, instantly

    Bring AI-powered insights to the surface, instantly

    Sense automatically connects the dots, spots patterns, and delivers powerful insights in minutes. Then it gives you next steps to meet and exceed your customer needs.

  • Illustration - Create better experiences—and deliver bigger results

    Create better experiences—and deliver bigger results

    All insights are tied to your goals, so you can deliver hero-worthy journeys for customers, and big wins for your team. Drive sales, loyalty, and high-fives, with Sense.

Usos habituales

Sáltate la investigación y ve directamente a la solución

  • Con Sense como guía, puedes analizar contenido, páginas y recorridos para comprender el comportamiento de las usuarias y los usuarios, sin necesidad de recurrir a expertos. Ahora, cada equipo puede encontrar, validar y compartir insights sobre los clientes de forma independiente.

    Put “a-ha!” moments in reach of every team
eBook

A Guide to Sense, Contentsquare’s AI

Analytics is stuck in the past—but the future is here: it’s called Sense.

With Sense, experience analytics is faster, more impactful, and accessible to all (including the not-so-tech-savvy).

Read the ebook to discover what makes it different from other AI agents—and how it will transform your approach to optimizing digital experiences.

Sense Contentquare AI Guide
Casos prácticos comunes

Trabaja más rápido con menos esfuerzo con Sense

  • Asset - Diagnose Drop Offs
    Descifra rápidamente los abandonos del carrito

    ¿No sabes por qué tus usuarias y usuarios abandonan el carrito? Descúbrelo con los resúmenes de las reproducciones de sesiones que genera automáticamente Sense. Te revelan los principales puntos de fricción de tu flujo de pago, como errores en formularios, tiempos de carga prolongados o CTA poco claras, para que puedas solucionarlos cuanto antes.

  • Detect bad UX Icon
    Averigua por qué baja tu NPS®

    ¿Tu Net Promoter Score ha empeorado? Pregúntale a Sense por qué: ¿"Qué pasó la semana pasada que pudiera perjudicar el NPS?". Sense hará un análisis de tus segmentos NPS e identificará correlaciones con clics con rabia, rendimiento del contenido y otros factores clave. Con esta información, sabrás si se debe a una función defectuosa, una mala experiencia móvil o una expectativa no cumplida.

  • Fast Track Customers Icon
    Céntrate en lo que realmente importa

    Pídele a Sense que te haga un gráfico con patrones de comportamiento en diferentes versiones de la aplicación, o que cree un embudo que explique la adopción de una función. Así, sabrás qué funciona, qué no y dónde se atascan tus usuarias y usuarios. Después, solo tienes que reordenar tus prioridades en función de lo que hayas averiguado para mejorar la retención y reducir la pérdida de clientes.

  • Get Smart Alerts Icon
    Refuerza tus decisiones de producto con insights generados con IA

    ¿Quieres saber si tu nueva función está teniendo una buena acogida? Sense analiza el comportamiento de tus usuarias y usuarios antes y después de un lanzamiento, y te muestra tasas de adopción, recorridos y puntos de abandono. Combina estos datos con feedback de encuestas y análisis de sentimiento para establecer prioridades con confianza.

Sense AI has taken the guesswork—and the manual effort—out of analysis. What used to take days, we can now achieve in minutes. Our usage has skyrocketed because using Sense feels so intuitive and empowering—so much so that our product managers are in there every day now. With it, we can prioritize our roadmap—focusing on the features that matter most to our customers. At the end of the day, Contentsquare helps us make smarter decisions, faster — and build a better product for our customers.

Andy Dover
Software Development Manager, Lightspeed Commerce

Sense AI has taken the guesswork—and the manual effort—out of analysis. What used to take days, we can now achieve in minutes. Our usage has skyrocketed because using Sense feels so intuitive and empowering—so much so that our product managers are in there every day now. With it, we can prioritize our roadmap—focusing on the features that matter most to our customers. At the end of the day, Contentsquare helps us make smarter decisions, faster — and build a better product for our customers.

Andy Dover
Software Development Manager, Lightspeed Commerce

Sense AI has taken the guesswork—and the manual effort—out of analysis. What used to take days, we can now achieve in minutes. Our usage has skyrocketed because using Sense feels so intuitive and empowering—so much so that our product managers are in there every day now. With it, we can prioritize our roadmap—focusing on the features that matter most to our customers. At the end of the day, Contentsquare helps us make smarter decisions, faster — and build a better product for our customers.

Andy Dover
Software Development Manager, Lightspeed Commerce

Seen all three Sense videos? We’d love to know your favorite:

Sense AI Promo Video 1 Illustration
The diviner
Magic Oil Promo Video Thumbnail
The oil merchant
Magic Card Promo Video Thumbnail
The fortune teller

Saca insights más inteligentes y en menos tiempo con Contentsquare