Votre expérience de la plateforme Contentsquare est propulsée par notre innovation IA. Des insights concrets, sans exagération.
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Contentsquare for Telecom

Better experiences that keep customers on the line

Create higher converting digital experiences that you can rely on to keep your customers on the right path, with our all-in-one platform.

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  • 34% increase

    in app conversions

    The North Face — Logo

  • 34% increase

    in app conversions

    Rakuten Logo

  • 34% increase

    in app conversions

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Let your digital experience do the heavy lifting

The telecommunications industry is filled with constant change—from new technologies to tighter regulations and more demanding consumers. Create a powerful digital experience that helps you differentiate, compete and thrive.   

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Improve self-service

Create seamless digital experiences that help your customers complete journeys across your sites and apps themselves—without need for live assistance.

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Boost cross-selling

Get the full picture across sessions and devices to improve subscriptions and boost upsells based on real-time customer behavior. 

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Increase conversion

Optimize the path to purchase for services, plan upgrades, and sales by understanding your shoppers like never before.

How The North Face increased its CTA exposure rate by +50% with Contentsquare

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+50%
Increased exposure rate of CTAs

Products used

  • Digital Experience Analytics
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How The North Face increased its CTA exposure rate by +50% with Contentsquare — Cover Image

Turn browsers into buyers with a single source of truth

Drill down into your user journeys to reveal your biggest customer pain points and optimization opportunities, so you can boost subscriptions, upsells, and cross-sells. Our platform puts automated and precision tracking, qualitative and quantitative data (and more) at your fingertips.

More on Journeys

  • Visualize how your customers navigate to and through your online buying experience—page by page, from entry to exit. 

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

Create content that converts

Understand how customers really engage with your content—from attractiveness to clicks and conversion—so you can create compelling digital experiences. 

Découvrir Digital Experience Monitoring

  • Understand how customers interact with any type of content, and use those insights to optimize content placement and create higher converting customer journeys.

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

Je suis vraiment impressionné par cet outil, et lorsque je l'ai vu pour la première fois, j'ai été époustouflé. Au lieu de données abstraites et de chiffres en colonnes, nous pouvons maintenant vraiment voir ce que les gens font sur notre site web. Nous pouvons voir leur expérience. C'est visuel.

Jan-Willem Wilmsen
Spécialiste du numérique, E.ON

Help your customers do it themselves

Reduce churn with better self-service. Dig into what’s working, what’s not, and what’s driving your customers to higher cost channels. 

Découvrir Product Analytics

  • Accurately attribute conversions across touchpoints to prioritize roadmap fixes that help customers complete digital journeys without the need for live assistance. 

    [Visual] Capabilities - Surveys - Use Cases - Product Improvements - survey results

Build better digital experiences

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