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GuideComment utiliser l'analyse qualitative des données pour comprendre le comportement des clients en 5 étapes
![[Visual] Customer retention guide](http://images.ctfassets.net/gwbpo1m641r7/5AeJeY6Kz7H4fzka6fAHN/6926040603713ca1d5439e7806ecbe8b/Customer_retention_hero_image.png?w=1080&q=100&fit=fill&fm=avif)
![[Visual] Customer retention guide](//images.ctfassets.net/gwbpo1m641r7/5AeJeY6Kz7H4fzka6fAHN/6926040603713ca1d5439e7806ecbe8b/Customer_retention_hero_image.png?w=1920&q=100&fit=fill&fm=avif)
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Guide—11 lecture min.
![[Visual] Customer retention guide](http://images.ctfassets.net/gwbpo1m641r7/5AeJeY6Kz7H4fzka6fAHN/6926040603713ca1d5439e7806ecbe8b/Customer_retention_hero_image.png?w=1920&q=100&fit=fill&fm=avif)
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