Online shopping experiences that always deliver
From websites to apps, digital experience is critical for how retailers differentiate, compete, and thrive. With our all-in-one platform, every type of retailer can create experiences that keep their customers coming back for more.
Collect customer feedback at crucial moments, and experience the user journey for yourself.
Uncover root causes of shopper roadblocks and prioritize what to fix based on sales impact.
Grow revenue with shopping experiences that deliver higher conversion, loyalty, and lifetime value.
Steigerung der Weihnachts-Verkäufe durch eine verbesserte CX
Products used
- Digital Experience Analytics
Create experiences that check out
Uncover underlying shopper frustrations—from errors, to slow performance, and usability issues—so you can create delightful digital experiences that work (and convert).
Visualize how your shoppers are navigating product categories and searching for products in real-time.
Optimize product performance across your eCommerce platforms
Use key metrics and customer insights to refine your product mix, personalize experiences, and boost profitability across the entire shopping journey.
Spend more time on the products moving shoppers along in the customer journey, and less time on the products that aren’t driving conversion.
Turn clicks into loyal customers with all your analytics in one place
Maximize the money you spend on acquiring and retaining shoppers with smarter customer insights, powerful retention strategies, and connected analytics. Our platform puts automated and precision tracking, qualitative and quantitative data (and more) at your fingertips.
Integrate deep customer insights across your eCommerce tech stack to drive smarter decisions and more effective results across all touchpoints.