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Cairo Customer Success Full-time

Field Innovations Front End Architect

Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 70 nationalities across the world.

In 2022, we raised $600M in Series F funding, doubling our valuation to $5.6B and were recognised as a certified Great Place to Work in France, Germany, Israel, US and UK.

The Field Innovations team extends the core Contentsquare product, automates manual processes, builds data visualisations, and integrates SaaS applications both for Contentsquare customers and for internal requirements.

The Front End Architect role will be responsible for the ongoing development, deployment, and maintenance of the  Contentsquare Explore platform which is known internally as CSX. 

CSX is a public-facing web framework where we deploy custom solutions for customers as well as internal users.

What you’ll do::

  • Architect effective technical solutions to customer challenges using the CSX platform by participating in all aspects of the software development process, including components such as user interface, middleware, and framework infrastructure
  • Create and maintain documentation surrounding the software architecture, application design processes, component integration, testing guidelines and other key elements for CSX and other Field Innovations solutions
  • Integrate custom apps, visualisations with the CSX platform
  • Identify opportunities for automation
  • Work with internal and external APIs to extend the functionality of the CSX platform
  • Support other members of the Field Innovations team and the wider Professional Services teams in integrating their solutions into the CS Explore web application
  • Provide technical expertise around deployments and limitations of new and emerging web technologies
  • Foster collaborative relationships with both internal (e.g. Customer Success) and external customers, and suppliers (e.g Product Management, R&D and Engineering)
  • Maintain the existing CSX stack by ensuring continued functional interaction with internal APIs, external APIs, external tools like our Quicksight BI integration, and staying up to date with security patches.
  • What you’ll need to succeed::

  • Ability to work in a fast-paced startup SaaS environment in high pressure situations
  • A questioning mind able to gather, estimate and prioritise functional requirements as competently as technical ones
  • Minimum 7 years experience in providing solution design and delivery to enterprise customer accounts
  • Minimum 5 years experience with Node.js including npm and standard front-end web technologies HTML, CSS, and JavaScript/TypeScript
  • Experience deploying and maintaining applications within the AWS platform, specifically leveraging the AWS services:
  • Route53
  • Elastic
  • Beanstalk
  • EC2
  • RDS
  • SQS
  • SNS
  • SES
  • S3
  • Lambda
  • Step Functions
  • Experience with SQL or other query languages
  • Experience working with REST and SOAP APIs
  • Experience with Git or other version control software
  • Bachelor's degree degree in computer science/Information technology or equivalent 
  • Strong communication and interpersonal skills
  • Up to 10% travel time expected
  • What makes you stand out::

  • Experience with Scala is a major plus
  • Experience working with an international team
  • Experience with JIRA
  • Experience with Python
  • Other languages, particularly French

  • Why you should join Contentsquare:

    ▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done.
    ▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.
    ▪️ We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact.
    ▪️ Our clients, partners and investors love our industry-leading product.

    To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

    ▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.
    ▪️ Work flexibility: hybrid and remote work policies.
    ▪️ Generous paid time-off policy (every location is different).
    ▪️ Immediate eligibility for birthing and non-birthing parental leave.
    ▪️ Wellbeing allowance.
    ▪️ Home Office Allowance.
    ▪️ A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours.
    ▪️ Every full-time employee receives stock options, allowing them to share in the company’s success.
    ▪️ We offer many benefits in various countries -- ask your recruiter for more information.

    Uniqueness is embedded in our DNA as one of our core values. Even if you don’t meet all of the requirements above, we encourage you to apply.

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.