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New York, New York Field Operations Full-time

Enablement Manager, Customer Success

Overview

Contentsquare is a digital experience analytics company dedicated to making the digital world more human through online experiences built on trust, privacy, and accessibility. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 70 nationalities in offices across the world, including New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

We’ve been recognized by Frost & Sullivan as a Global Company of the Year, and by Wired Magazine as one of Europe’s hottest startups. In July of 2022, we raised $600M in Series F funding, doubling our valuation to $5.6B. But we’re not stopping there.

To reach our ambitious goals for the future, we will be nearly doubling the size of our global workforce in the next 2 years. Want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

The Field Enablement Team is looking for a passionate and driven Customer Success Enablement Manager based in the US but with Global responsibilities.

This Enablement Manager will be a critical part of the team, and should be a passionate, organized and analytical problem-solver, who will be responsible for partnering with Customer Success leadership and subject matter experts to identify, create and monitor end-to-end enablement programs for the Customer Success teams. We’re looking for a dynamic individual that can not only command an audience and deliver training and enablement content in a very engaging way, but can also create compelling content, think strategically, and meet deadlines. Solid project and time management skills are key.

This role will work closely with the Customer Success Management Team and the Field Enablement Team and will report to the Vice President of Global Enablement.

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