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Discover Your 2023 Traveller:

Emerging Digital Behaviour Trends in Travel & Hospitality

Language: English

Join this 30 min webinar with Contentsquare’s VP of Marketing and ex-Forrester analyst James McCormick and Chief Commercial Officer for glh Hotels Jonathon Liu for a session on digital transformation and changing consumer behaviours for the travel and hospitality industry. We’ll discuss:

  • Which emerging trends T&H execs must be aware of to ensure success
  • The role of CX analytics in transforming the service offerings of T&H brands
  • What digital customer experience priorities will keep your teams ahead of the shift

James McCormickJonathon Liu

In this webinar

The pandemic and other global factors have significantly altered how travellers behave today compared to just a few years prior. This means pre-pandemic insights on travellers have become outdated and decision-makers today are looking to get ahead of these shifting trends.

In this session, we’ll discuss what key elements of the customer experience are challenging T&H execs. We'll also advise you on how (and where) to adapt your strategy to cater to these evolving customer needs.

Want to learn more?

Download the Unknown Traveller Report and discover how leading travel brands are prioritizing their resources and delivering world-class customer experiences.

More. Human. Analytics.

Contentsquare for Travel and Hospitality

Contentsquare’s leading digital experience analytics platform helps over 1000+ global brands understand hidden customer behaviours, then use those insights to drive more successful experiences.

Who We Are
We're investing in the future of digital analytics.

  • 1000+ customers

  • $1.4B raised
    including $600M Series F

  • 230 R&D roles
    with 1500+ employees

  • #1 global data set with trillions of behaviours analyzed