13 Ways To Increase Revenue With CX Analytics for Retail
In today’s retail world, customer experience is the key differentiator among enterprises; getting experience ‘right’ on digital is the ONLY way a retailer can thrive and survive.
The State of eCommerce: The Latest Retail Benchmarks
Everything you need to know about what happened during the biggest retail holiday of the year and how it can (and should) influence your 2021 strategy.
Industry Mini-Report: Groceries
With an average conversion rate of 5%, grocery retailers have definitely converted their users online. How can we win these new users’ loyalty and engage them over time?
Industry Mini-Report: Fashion
Download our report to determine how to improve on the digital experience metrics that really matter.
Industry Mini-Report: Cosmetics
See where your beauty brand stands, what to aim for, and ways to improve your digital experience metrics.
Industry Mini-Report: Luxury
Learn how to how to improve your luxury brand’s online experience all with the use of digital experience analytics.
Luxury’s Little Black Book
Download our exclusive report on the Digital Experience of Luxury based on billions of online sessions across mobile, apps and websites to understand how Luxury brands can better engage their digital visitors
Digital Happiness Pulse
Only 15% of consumers say that shopping online makes them feel happy, while the majority agree that they have a happier experience in-store. So how can brands go beyond contentment to ensure digital shoppers leave with a smile on their faces?
Augmenting Merchandising, Placement & Findability through Granular UX Analytics
Merchandising, placement and findability are invaluable pieces in the puzzle of your customers’ digital experience. Learn how four of our clients used behavioral analytics to improve their online merchandising for better placement and findability, including how optimizing these areas led to quantifiable results.
Pure Players vs. Click-And-Mortars – Lessons From Digitally Native Brands And Traditional Retailers (2019)
Consumers’ omnichannel preferences have encouraged digitally native brands (pure players) to invest in physical iterations of their brand experience — ie exist as click and mortar brands — and the age of on-demand convenience has pushed stores to reinvent themselves online. In this report, we’ll be looking at the strengths and challenges of either model, […]