• Your Holiday Readiness Hub

    If you’re in digital and preparing for Black Friday and the Holiday season, you’re in the right place. We’ve got industry data, expert advice, and interactive workshops, with new content released weekly. It’s all here, all the time.

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  • 12 Days of CX

    Did you know that pages with user-generated content achieve 36% higher revenue per click? Or that search bar usage increases by 43% during the holidays?

    Learn the context behind these metrics and how to optimize your site for the holidays with our 12 Days of CX Tips email newsletter.

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  • FEATURED CONTENT

    The 2020 Holiday Playbook

    Create digital customer experiences that convert. Discover innovative ideas you can try, test, and implement before the holiday shopping season.

    Get the Guide

  • WEBINAR

    Workshop Series

    Join our experts (who have been through their fair share of Holiday seasons) as they arm you with testing and optimization ideas.

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The 2020 Holiday Playbook: Creating Customer Journeys that Convert

Some bedtime reading for those sleepless Holiday season nights.

  • Our expert handbook covers the entire digital funnel, from acquisition to checkout.
  • Get hacks and advice from experts in the industry who are getting it right.
  • Discover ideas you can actually try, test, and implement before Black Friday hits.
Download

 

Workshops

Say goodbye to boring webinars. We’ve tasked our experts with hosting punchy, interactive, and useful sessions. Sign up once and get access to all. 

Workshop 1

Top Tips for Maximizing Black Friday Revenue

Strategizing for Black Friday, maximizing revenue flow and optimizing user experience.

Watch Now

Workshop 2

Streamlining User Journeys for Peak like a Ninja Warrior

Climb the mountain that is the holiday shopping season. Learn how to set up and best practices for journeys.

Watch Now

Workshop 3

The 6 Ps: Proper preparation prevents poor performance

Discover the strategies and best practices that helped top brands win last year's retail war.

Watch Now

Advice from industry experts

All of our juicy content, updated weekly. There’s something for everyone.

ARTICLE

How To Leverage UGC to Drive Holiday Revenue

Read

ARTICLE

How e.l.f. Cosmetics is Bringing The In-Store Experience Online

Read

ARTICLE

How Top U.S. Retailers Are Preparing for Holiday Shopping amid a Pandemic

Read

ARTICLE

The Top 6 Holiday Retail Trends to Watch for in 2020

Read

ARTICLE

Why JanSport and Eagle Creek Have This Holiday Season In The Bag

Read

ARTICLE

How to Handle Holiday Inventory Shortages

Read

ARTICLE

Why 88% of US Shoppers Will Avoid Stores on Black Friday

Read

ARTICLE

How Orvis is Reeling in Digital Sales This Holiday Season

Read

See all content >

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