Welcome to our library

Find all our publications on optimizing the customer experience: white papers, case studies, one pagers and videos.
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What's holding travel ecommerce teams back?
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Practical questions to help you overcome your top challenges in travel.

Ebooks
Get the scoop on groceries
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Contentsquare analyzed more than 92 millions digital user sessions for grocery stores and other retailers.

Ebooks
The new UX Battleground (FSI)
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How financial services brands can overcome the major challenges to optimising the online customer experience.

Ebooks
Are you ready for the future of online grocery shopping?
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How to optimise your customer experience for the Amazon generation ?

Ebooks
Why UK Energy Suppliers Need to Join the UX Revolution
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You’ll learn how to optimise for key user goals: subscribing, reading content, managing their account.

Ebooks
Everything you were too afraid to ask about Mobile Optimisation
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Mobile e-commerce is expected to account for 54% of total e-commerce sales, yet conversion rates remain at 2%.

Ebooks
Inside the mind of a Gambler
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How a new breed of customer journey analytics is transforming the gaming user experience.

Ebooks
Travel Tribes - How to cater to the booking habits of the digital travellers of the future
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Actionable insights from some of the leaders in travel on how to optimise your digital customer journeys.

Ebooks
Solving the automotive industry's ecommerce challenges
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How the automotive industry can drive forward their user experience using a new breed of UX analytics.

Ebooks
The Luxury's Little Black Book: how to provide unique experiences to unique brands
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Understand how Luxury brands can better engage their digital visitors.

Ebooks
The Digital Gifting Faceoff
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Which country is better at buying gifts for others – US, UK, or France?

Ebooks
Pure Players vs Click-and-Mortars - Lessons from digitally native brands and traditional retailers
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We compare the digital performance of online-only brands and their store-based counterparts.

Ebooks
The Digital Shop of the Future - How retailers can future-proof their ecommerce operations
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River Island, Unilever or Ribble Cycles explore how they’re overcoming the critical challenges of e-commerce.

Ebooks
Mindset Manifesto - Why Personas Are No Longer Enough
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The mindset, a concept that adds layers of intent and context to persona for a better understanding of consumers.

Ebooks
Black Friday - How To Win The Biggest Retail Period of the Season
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The reasons why brands like Versace, Forever21, and Feelunique are set to win the Black Friday.

Ebooks
UX Revolution - How analytics are powering a revolution in customer understanding
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The e-commerces secret and how to answer the question that’s been plaguing e-commerce teams.