Resources

How ecommerce teams can answer the most common questions they face day-to-day.

Read why brands like Versace, Forever21, and Feelunique are set to win the Black Friday.

The mindset, a concept that adds layers of intent and context to persona for a better understanding of consumers.

We compare the digital performance of online-only brands and their store-based counterparts.

Which country is better at buying gifts for others – US, UK, or France?

Understand how Luxury brands can better engage their digital visitors.

How the automotive industry can drive forward their user experience using a new breed of UX analytics.

How a new breed of customer journey analytics is transforming the gaming user experience.

Mobile accounts for an increasing proportion of global web traffic, yet average conversion rates remain at 2% — significantly lower than desktop. This report looks at the simply steps brands can take to improve mobile conversion by optimising their user experience.

You’ll learn how to optimise for key user goals: subscribing, reading content, managing their account and more.

How to optimise your customer experience for the Amazon generation?

How financial services brands can overcome the major challenges to optimising the online customer experience.