ADVANCED SESSION REPLAY

Watch replays of customers’ browsing sessions to visualize exactly what they see or do on your site. In one click, pull up the individual sessions worth watching and hone in on your visitors’ intent. Are your insights driving proactive recommendations?

GET A CLEAR STEP BY STEP VIEW OF AN ENTIRE SESSION

Gain insight into how and why users interact with your site. Every interaction is recorded — simply follow the sequence of events and see how your visitors behave. Personally identifiable information (PII) is automatically excluded from recording.

IDENTIFY THE SESSIONS WORTH WATCHING WITHIN SECONDS

Pinpoint your biggest opportunities and issues top-down, using our macro-level visuals. Draw from any behavior goals and criteria. Choose what behaviors matter the most and surface replays of past sessions worth watching.

SHORTCUT TO REPLAY THE RIGHT SESSIONS

Are you only interested in sessions where visitors click on a particular area of the page? What about where users viewed more than 4 pages? Or both? We identify the sessions worth watching for you and break down the impact of a behavior before you even start replaying a single session. Shortcut to replays with a single click.

100 PERCENT OF TRAFFIC AVAILABLE FOR REPLAY

Need to find a specific session to understand what went wrong? No problem. Contentsquare session replay captures 100% of traffic for replay.

QUANTIFY  VoC FEEDBACK

Customers are telling you when they are happy or frustrated, but their feedback can be hard to understand. Replay the steps leading up to feedback to reveal visitor struggles. Accelerate action on customer needs and concerns.

 

 

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