DEFINING DIGITAL HAPPINESS

Take a closer look at how to define and measure customer sentiment with the Digital Happiness Index. We’ll share interesting insights from our new Digital Happiness Pulse report and tips for how you can prioritize customer happiness on all your digital properties.

 

 Lucie Buisson, Chief Product Officer

Lucie Buisson is the VP of Product at Contentsquare, where she leads the team responsible for revving up innovation and adding new capabilities to our Saas solution so our clients can yield maximum ROI. Obsessed with helping our clients deliver outstanding experiences, she owns our product vision and strategy. Her team is constantly working with our clients to invent the future of experience. She joined Contentsquare in 2014 as a Customer Success Manager after working as a Digital Project Manager at Sarenza (French pure player and competitor of Zappos).

Watch The Keynote

The King Just Wants to Have Fun

Fernando Machado shares how to develop work that engages customers, creates value for both the brand and the business, and truly stands out.

Breakouts

Discover the Breakout Sessions

Leading brands cover topics ranging from social responsibility and inclusivity to chasing personal and professional happiness as a women in eCommerce.

TED TALKS

Digital Happiness in Action

Short, 5-minute sessions where industry leaders breakdown the five pillars of Digital Happiness and share what it truly means to have a digital experience that is Engaged, Sticky, Intuitive, Flawless, and Empowered.

deep dive

Defining Digital Happiness

Take a closer look at our new Digital Happiness Pulse report and learn how you can prioritize customer happiness on all your digital properties.

Build a better digital CX with Contentsquare

With every tap, click, scroll, and hover, your customers share how they feel about your digital experience. Contentsquare’s experience analytics platform captures and analyzes every digital interaction on your website or app to tell you what content is working and what’s falling flat. Contentsquare gives you get real-time access to all the customer behavior data you need to build better digital experiences and keep your customers happy.

Get in touch to discover how Contentsquare can help you build a digital CX that makes your customers smile.