We serve more than 700 enterprises worldwide, including 30% of the Fortune Global 100. Our clients span a broad range of industries, including retail, finance & insurance, telecommunications, travel, tech, media and more.
Streamlining the customer journey using behavioral data The Challenge The Methodology The Outcome The Challenge The website consistently has a high level of traffic, but visitors did not always convert, and potential customers were dropping off. The company was in need of a holistic view of customer behavior — based on quantitative and qualitative data […]
GoPro is a lifestyle phenomenon that has democratized video storytelling and transformed the way we film and watch life and sports.
“We replay real customer sessions to our decision makers, product owners and designers on a weekly basis, showing different audiences and areas we’re trying to improve the experience. We can show them that what we put on the site is working in the way that we had intended it to. It’s really powerful to give […]
The North Face
The North Face is an outdoor gear company that has been providing activewear and equipment to adventurers and athletes for over 50 years. Started as a storefront in San Francisco, the brand has revolutionized technical performance apparel, and acquired a loyal following among the world’s top mountaineers and extreme sports enthusiasts.