Blog - Apparel

  • 3 min read

    Retail Sees Shift to Mobile Driving More than Half of Revenue and Nearly 80% of Traffic, According to New Report

    Report Shows Soaring Ad Costs and Declining Traffic Drove Cost Per Visit Up 12.4% for Brands New York, NY—March 20, 2024— Retailers have a key opportunity as they face soaring costs on ecommerce’s most critical acquisition channels, Meta and Google, which have driven up costs per visit by 12.4%–above average by 3%-according to Contentsquare’s new […]

    Contentsquare

  • 3 min read

    Nearly Sixty Percent of Brands See Drop in Online Traffic and Consumption in 2023, According to New Report

    Contentsquare Finds Rising Ad Spend and Falling Traffic Increase Cost Per Visit by over 9% Report Also Reveals Frustration Has Increased, Impacting 2 in 5 Online Visits in 2023 New York, NY—February 14, 2024 —Digital ad spend is set to surpass $740 billion in 2024, yet website traffic, consumption and conversion were all down last […]

    Contentsquare

  • 5 min read

    How Contentsquare is helping M&S put the customer at the heart of the site experience

    Creating a great site experience is rooted in understanding your customers and their online behavior. One company investing in their digital experience and optimizing customer journeys is the iconic British retailer, M&S. So, we sat down with their Head of Online Trading and Optimization, Sreena Jamieson to get the latest on her customer-first approach to the online experience […]

    Nea Bjorkqvist

  • 3 min read

    Salomon Relies on Contentsquare to Optimize the Digital Customer Experience

    Leading Outdoor and Winter Sports Brand places e-commerce and customer data at heart of its consumer-centric strategy New York, NY – May 2, 2022 – Salomon is using digital experience analytics leader Contentsquare to monitor all of its collections, measure key metrics such as engagement and conversion rate across all website pages, understand the performance […]

    Contentsquare

  • 3 min read

    Data-driven web design: The recipe for success according to Moss Bros

    As Head of eCommerce at Moss Bros, Matt Henton knows a thing or two about digital marketing. Having been with Moss Bros for the past seven years, Matt’s responsible for everything the brand delivers online. “My job is getting people to visit our website, and crafting digital experiences that support and showcase the products we […]

    Katie Leask

  • 4 min read

    The power of AI Alerts: How Wolverine used Contentsquare to reduce bounce rates by 22%

    Louise Zanier, Senior Ecommerce Manager at Wolverine Worldwide, spoke at our recent Contentsquare Client Club event about her experience with Contentsquare. In her session, Louise shared how Wolverine used AI Alerts to uncover and fix issues in its customer journey. About Wolverine Wolverine Worldwide is a leading global marketer of branded footwear and apparel with […]

    Nea Bjorkqvist

  • 4 min read

    How to use the Google HEART framework to optimize your CX with G-Star

    Charlotte Zwanenburg is G-star’s CRO Manager, sitting within the Digital Commercial team. Responsible for managing conversion rate optimization, Charlotte’s role includes driving A/B testing and personalization initiatives to improve their customer experience. “I’m trying to get the highest margin and return from everything we do,” she explains. Alongside Charlotte is Laura Rademaker; a Customer Experience […]

    Katie Leask

  • 6 min read

    The perfect fit: How Sweaty Betty is enticing US customers with the help of Contentsquare

    We had the pleasure of listening to Helen Martin, Digital Product Manager at Sweaty Betty, speak at our recent Contentsquare Client Club. In her session, Helen discussed how Sweaty Betty is enticing and delighting their new US customers with the help of Contentsquare insights. Helen joined Sweaty Betty in March this year and her main […]

    Katie Leask

  • 2 min read

    INVITATION: Defining CX’s role in the digital world of tomorrow

    Join Contentsquare, Zoom, Nespresso, Dell, Walmart, Microsoft and Others for a Half-Day Virtual Event  Customer experience is increasingly defining brands and becoming a factor that can soar a brand to new heights or sink its ship. It’s shaping the future of online engagement between brand and audience and becoming the battleground on which market leaders […]

    Niki Hall

  • 4 min read

    Product reviews: 6 tips on creating the best review section for your product page

    Although we’ve already discussed some best user experience practices in our previous article, there is still more wealth to be shared! In this article, we will be covering six more best practices for the review section of your product page.   1. Show only a few reviews at a time You should provide your users […]

    Claudia Chang

  • 4 min read

    Dress for success: Scotch & Soda partner with Contentsquare

    We sat down with Laura Valls, Head of Ecommerce Buying & Merchandising to find out why Scotch & Soda chose Contentsquare as their one-stop-shop experience analytics platform. About Laura and her team Laura is responsible for eCommerce buying and planning, as well as merchandising and trading those products on the Scotch & Soda website. “Our […]

    Contentsquare

  • 4 min read

    How Reebok is challenging itself to become the most personalized sports brand in the world

    adidas Group’s Marco Fazio and Charmaine Amsler (Senior Manager and Associated Manager of Conversion Optimization, respectively) spoke at our latest CX Circle event on the importance of leveraging AI and data science for eCommerce brands. Having kickstarted the personalization and A/B testing program at Reebok around 18 months ago, Marco’s team now oversees all of […]

    Katie Leask

  • 9 min read

    How Orvis is Reeling in Digital Sales This Holiday Season

    At Contentsquare, we’re committed to helping you improve your customer journey with our industry-leading merchandising analytics; our software helps you see which products to promote on your website and how to optimize your online sales performance – all in the same place. Here’s how our tool has helped Orvis… Orvis, outdoor clothing and fly fishing […]

    Lyssa Test

  • 4 min read

    How to Develop a Holiday Discount Strategy with Moss Bros Group

    Retailers are facing a big challenge. In the past, shoppers were climbing over each other in-store to grab the latest bargain. Now, now Black Friday has moved predominantly online, brands need a fresh marketing spin, and flashy discounts just aren’t cutting it anymore. To be a competitive retailer, you need a holiday discount strategy that […]

    Bryony Tagg

  • 3 min read

    Impact of Coronavirus on eCommerce: A Week Of Consolidation And Stabilization (Update 7)

    To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. As businesses continue to be affected by the Coronavirus outbreak, a picture has emerged over the past few weeks of which sectors are recording a steady […]

    Jean-Marc Bellaiche