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Articles and Research November 8, 2019

Phygital CX: The Changing Face of Omnichannel Retail

Not to be outdone by the wordsmiths of this world, the retail industry recently came up with its own neologism, coining the term “phygital” to describe a new form of commerce — one that blends the best of offline and online experiences for an elevated customer experience (CX).  It may be early days in the […]

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August 31, 2017

I don’t know about you, but we’ve had enough of attending overpriced industry conferences that promise much in the way of valuable new insights but deliver precious little. So when it came to building our own conference we were determined to do something different. We want every single one of our guests to leave with […]

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