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Articles and Research December 6, 2019

Some website users undergo a bad UX, which leads them to exit — or worse — bounce from a website, possibly to never again return. Understanding what causes premature site exits is key to improving the customer experience (CX), and delivering journeys that help customers meet their wide-ranging digital expectations. Making use of data for […]

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October 21, 2019

NEW YORK, Oct. 21, 2019 /PRNewswire/ — Experience analytics leader Contentsquare today launches a major release of the most complete experience analytics platform on the market, helping brands to innovate based on customer behavior across digital channels. Contentsquare now gives brands the ability to surface and quantify revenue-generating recommendations for experience improvements using artificial intelligence. Contentsquare […]

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June 5, 2019

Integration with Salesforce B2C Commerce Gives Teams Access to Unique Customer Conversion and Content ROI Metrics Within Their Commerce Dashboard NEW YORK, June 5, 2019 /PRNewswire/ — Contentsquare, a leading digital experience optimization platform trusted by brands like Avon, Kenzo, Sephora, and GoPro, is making its actionable customer behavior insights available to brands through the Salesforce LINK Partner Marketplace. […]

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January 28, 2019

One week ago I was in the middle of the French countryside with the entire Contentsquare team, looking back at our biggest year yet, and discussing our vision for the future. The reason we do this each year — bring over 300 people from all over the world, all together for three days of ideation […]

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January 16, 2019

Contentsquare, an AI-powered digital experience insights solution, announced today that L’OCCITANE en Provence, a leading natural cosmetics manufacturer and retailer, is using its AI Alerts to detect and react to digital experience anomalies faster, thereby reducing the manual effort required to improve conversions and drive revenue. “When people walk into a L’OCCITANE store, we aim to provide […]

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December 13, 2018

As part of its digitalization roadmap, Saudi Arabia’s leading retailer brand Jarir Bookstore will be using the ContentSquare analytics solution to study specific visitor segments and optimize the user experience on their online platforms. Considered to be one of the largest retailers in the Arab World, Jarir Bookstore has opened more than 47 physical stores […]

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November 19, 2018

“We can’t be inside our customers’ brain, but ContentSquare is as close as we get.” Andrea Ryberg, Rum21   Rum 21 has gone through a number of changes since its early days. Acquired by furniture e-commerce giant RoyalDesign in 2014, what used to be a family-owned enterprise now has access to large-scale resources. In 2018, […]

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September 27, 2018

CS Live Allows Companies to Glean Instant Best Practices Insights in the Time it Takes to Browse Their Site New York, N.Y. (September 26, 2018) – Continuing to provide marketers and brands with deeper analytics and insights into how and why online users do what they do, ContentSquare, a digital experience insights platform, today announced […]

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January 29, 2018

France-Based SaaS Digital Experience Insights Platform Secures Funding to Continue its Rapid Growth in Americas and Europe PARIS (Jan. 29, 2018) — ContentSquare, a SaaS digital experience insights platform, has raised a $42 million Series B funding round led by Canaan, a U.S. VC firm that has previously invested in LendingClub, Ebates and Match.com. Highland […]

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