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- CX Circle
3 min read
The Benefits of an Open and Inclusive Business, with Katharina Stock
As part of this year’s CX Circle Magazine, we sat down with Katharina Stock, a User Experience (UX) Researcher at Cosnova Beauty, a German cosmetics company. We asked Stock to share what it’s like working at Cosnova Beauty, a predominantly female company known for its transparency and culture. Here’s what she had to say about […]
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3 min read
Perseverance and Empathy: The Strengths of a Leader, with Ekta Chopra
For Contentsquare’s annual CX Circle Magazine, we sat down with leading women in the eCommerce industry to learn about their careers. One of the latest female leaders we spoke to was Ekta Chopra, Chief Digital Officer at e.l.f Cosmetics. We asked Chopra to share how she ended up in eCommerce and any advice she wished […]
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- CX Circle
4 min read
Acting for Diversity: Sinead Rose on Creating a Charitable Organization for Women
For Contentsquare’s annual CX Circle magazine, we sat down with Sinead Rose, the founder of We Are We, a U.K. charity focused on empowerment of women and working towards gender equality. The charity’s main area of focus is ending period poverty in the U.K. through education, donations, and policy to ensure every woman has access […]
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- CX Circle
2 min read
For Contentsquare’s annual CX Circle magazine, we posed three questions to Malvina Courouble-Or, the International eBusiness & Call Centers Manager at French luxury jewelry, watch, and perfume company, Van Cleef & Arpels. We spoke to Courouble-Or about her work and what it’s like being a woman in eCommerce. Here’s what she had to say: […]
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- CX Circle
4 min read
Women in eCommerce: Gender Inequality | The Wage Gap
Working at Contentsquare, running events, and speaking to women working at eCommerce brands large and small, I knew early on just how many amazing women there are in the industry. And yet, I also know that most women in the industry still face significant challenges, both in their day to day lives, and in their […]
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- Design & UX
4 min read
The 3 Most Common UX Mistakes Every Company Should Avoid
To keep up with changing user behaviors and needs, brands have had to pivot and adapt quickly in the past year. While the pandemic pushed many existing digital customers to increase the frequency of their online shopping, it also pushed many new users to convert online for the first time. In order to maintain this […]
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9 min read
How Brands Can Embrace Corporate Social Responsibility in The Digital Age
Gone are the days when brands could shy away from controversial issues. While customers have long asked brands to take a stand on social and political issues, many businesses have tried to remain neutral to avoid alienating audiences. But, in the face of the Black Lives Matter movement and the global pandemic, many brands have […]
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4 min read
A Look Back at Our Favorite 2020 eCommerce Holiday Shopping Trends & Extras
With over 700 clients across the globe and many in retail and eCommerce, the Contentsquare team has the unique opportunity to observe brands’ holiday shopping strategies and track performance. This year, eCommerce was thrust into the spotlight as customers continued to avoid in-store shopping amidst pandemic concerns. That meant a record-breaking year for ecommerce business, […]
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- Design & UX
8 min read
Your Guide to Web Accessibility in the Digital Age
2020 has seen a dramatic increase in website accessibility lawsuits, proof that the “digital divide” is more evident than ever, especially as our dependence on digital continues to grow. Digital accessibility expert, founder of Adapt My Web, and Contentsquare’s CS Foundation Director, Marion Ranvier has created assistive technology inspired by her own experience with dyslexia. […]