Join us for an exhilarating day at the movies; it’s CX Circle time!


Katie Leask

October 26, 2021 | 4 min read

Grab your popcorn because we’re heading to the movies! 🍿🎥

From award-winning experimentation and personalization tips to red carpet-worthy web optimizations and accessibility guidance—this all-day event at Picturehouse Central, London (and online) will keep you on the edge of your cinema seat.

Sign up today to hear from brands like Heathrow, Avon, Vanquis, Clarins, Microsoft, TSB, and enjoy…

Advice to help you do your job better

All day long, we’ll be serving content that’s so actionable your to-do list will be scrambling to keep up, all wrapped up neatly in a film-themed bow. Get ready for…

Oscar-worthy web performance: The world of web performance has evolved over the last few years with an increasing number of metrics to monitor how your website is performing. We’ll be diving into which are the most important metrics and how to measure them effectively. And when the learning wraps up, Contentsquare’s very own Elise Cuthbertson, Head of Client Experience, and Robin Allport, Head of Website Performance, will be answering all of your burning questions. They’ll leave no stone unturned! 

the oscars

Give your experience analytics strategy the 007 touch: Stuart Irvine, Analytics and Optimisation Lead at Heathrow, will be jumping into the world of James Bond to share his take on how we all need to level up our experience analytics. From how Heathrow’s Q Branch is joining their CX data with technology to tips on driving personalization using behavioral insights, Stuart’s talk will be positively shocking (whether you’ve seen No Time To Die yet or not).

daniel craig gif

The future is now: A vision of multiplatform personalization: Matt Cummings, Head of eCommerce Trading Western Europe at Avon, will walk through how his team went from realization to personalization; what challenges Avon face as a multi-platform business and what their vision is for a tailor-made shopping experience.

Digital transformation: Sol Enenmoh, Head of Digital Transformation at Vanquis, will cover why digital transformation matters, discuss the choreography and culture behind truly positive digital change and share his best recommendations from experience.

Big names, big brands, and even bigger “aha” moments. CX Circle is a must for digital teams who are serious about changing the game. So if you’re an out-of-the-box thinker, a risk taker, a creative powerhouse: you’ll be in great company. 

What’s more, it’s all about you. We’re committed to ensuring you get the most out of the experience, so every session will be followed by plenty of time for questions, and there’ll be live interactive polls and tons of opportunities to tell us what’s most important to you. 

And if you have a killer CX query you’ve been dying to ask someone, we’re on hand to answer your weirdest and whackiest customer experience questions. We’ll be hovering around all day (probably near the beer tap) and we might even dish out a prize for the most creative conversation starter—watch this space! And book your ticket today.


Work hard, play harder

With plenty of networking opportunities and entertaining things to do around the venue, prepare yourself for a day of fun and friend-making. Rub shoulders with some of the most impressive names in your industry and raise a glass in a room full of like-minded people (with similar challenges to you!). 

There’ll be plenty of free food to keep you energized and coffee to keep your caffeine levels topped up. And as the sun begins to set, there’ll be bubbles and beer to boot, plus a rooftop afterparty overlooking Piccadilly Circus. 

The fun includes (but is certainly not limited to): 

  • Portraits galore from our in-person caricaturist 
  • A magic show from our favorite digital magician 
  • Bottomless bubbles served from a lady in a fancy champagne skirt
  • And unlimited (yes, unlimited!) popcorn

Ps. We may or may not have hired paparazzi to float surreptitiously around the event…(because we’re nothing if not fully committed to movie night authenticity). So smile and wave at your adoring fans and get ready for a day of spectacular, 5-star fun. We can’t wait to see you there!

“At Contentsquare, we avoid stuffy venues, naff conference food, and boring (prosecco-less) networking.” Sahana Sekaran, Marketing Director Northern Europe

prosecco gif


The Contentsquare promise

We say no to boring presentations, awkward networking, and rubbish food. We say yes to advice-packed talks, drinks on us so you can mingle with other digital teams, and nibbles worth getting out of bed for. And don’t just take our word for it either: 

“Short and sweet, nuggets of great insight, and amazing speakers! Also, the champagne was flowing…” John LewisCX Circle

“Great content, unconventional, and a lot of fun. Definitely go!” TUI

“The talks were informational and, crucially, practical – you’ll come away understanding common issues and strategies to address them.” Legal and General

Sign up to CX Circle today because it’ll be the most fun and useful CX Conference you attend this year, we promise.


And lastly, it’s official – we’ve gone hybrid

Just because you can’t rock up in person, doesn’t mean you have to miss out. If a day in London doesn’t fit with your schedule (boo!), then don’t worry, you can dip in and out throughout the day on our virtual event platform, Hopin where we’ll be live streaming for the homeboys. We’ll even send you a digital voucher to order in your favorite treats instead (coffee and croissants, anyone?! 🥐☕️)

Sign up here!