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2 min read
INVITATION: Defining CX’s role in the digital world of tomorrow
Join Contentsquare, Zoom, Nespresso, Dell, Walmart, Microsoft and Others for a Half-Day Virtual Event Customer experience is increasingly defining brands and becoming a factor that can soar a brand to new heights or sink its ship. It’s shaping the future of online engagement between brand and audience and becoming the battleground on which market leaders […]
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5 min read
2021 Digital Experience Benchmarks by Industry
Every year, Contentsquare releases a digital experience benchmark report to help businesses see how their digital experience stacks up against the world’s leading brands. This year’s report stands out for a few reasons. Firstly, it tracks and measures the change in consumer digital behaviors that took place over the last year and the digital transformation […]
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2 min read
How to Become a Digital Telco Leader: Interview with VodafoneZiggo
VodafoneZiggo is the driving force of Dutch digitization. Founded in 2016 as a joint venture of Liberty Global, the biggest international TV and broadband internet company, and Vodafone Group, one of the world’s biggest telecommunication companies, VodafoneZiggo is a Dutch telecommunications company building the “network of the future” in The Netherlands. Digital progress is woven […]
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3 min read
To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. As we turn to digital to complete all the tasks that once upon a time required venturing out into the world, going into the office, or […]