Blog - Miscellaneous
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3 min read
A step-by-step guide to creating a career development plan + infographic
Jasmine Gill, Senior Manager of Strategic Initiatives at American Express, spoke on the importance of taking ownership of your career growth at Contentsquare’s latest CX Circle event. Having felt like she had a slow start to her own career journey (with plenty of ambiguous, unhelpful feedback along the way), Jasmine shared one piece of advice […]
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4 min read
How to ensure your retail site is accessible to all this sale season
Making a website accessible to all can seem intimidating and, unfortunately, it’s not often seen as a priority by most businesses. What many people don’t realize, however, is the sheer number of people who have a disability. Today’s brands aim to serve the needs of their customers, but many fail to do so because millions […]
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2 min read
5 career-driven ladies on the tech they couldn’t live without
At Women in Ecommerce, we’re big advocates of a healthy work/life balance and prioritizing your mental wellbeing. And that can be as simple as making sure you have the right tools in place to nail the day job – stress-free and as efficiently as possible. Whether you’re self-employed or work for an organization, there are […]
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2 min read
Inspiration for enhancing your product experience pages
As customers become increasingly more digitally native (often purchasing products without ever visiting a store), it’s imperative that websites offer engaging, inspiring, and enticing online experiences. These editorial-style product experience pages need to showcase the main product, while remaining as easily shoppable as possible. Here are some key tactics and concepts that can be used […]
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3 min read
Comparing Products: Design Practices to Help Your Users Avoid Fragmented Comparison
Users aren’t always intent on purchasing. They may need to conduct extensive research first, meaning they’ll often visit a site multiple times, compare ui/ux and delay their purchase until they’re confident they’re making the right product choice. Comparing services and products can be time-consuming, especially when you’re flipping back and forth between pages, websites, and […]
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3 min read
Interested in accessible web design? Download our Digital Accessibility Handbook for an in-depth look at how to create a website that caters to everyone. With plenty of statistics and a handy checklist, this report will help you understand the importance of digital accessibility, plus how to make your website inclusive. What is accessible design? How […]
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5 min read
How Sky UK are creating positive change through customer journey experimentation
At our latest CX Circle event, Simon Elsworth from Sky UK and Isabelle Zdatny from Qualtrics XM Institute discussed how using data from Qualtrics and Contentsquare is helping create lasting change for Sky’s customers. In an informal question and answer session, Simon, Sky UK’s Senior Experimentation Manager, chatted to Isabelle, Qualtrics XM Institute’s XM Catalyst, […]
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4 min read
Considerations for your chatbot design
Whether you’re exploring custom chatbots, browsing third parties, or looking to improve your own chatbot design, it’s good to know what kinds of UX requirements you need beforehand. Exploring chat options can be daunting but here are some UX considerations for when refreshing or building your chatbot design. How to nail your chatbot design […]