Blog - Miscellaneous
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3 min read
It’s a phrase that sparks a familiar feeling. You might be just about to confirm the trip you’ve been longing to book for months, and clicking ‘Review Order’ just doesn’t do anything. Anger, frustration and anxiety all rise in equal measure as you bear more and more down on your mouse (or fingertip), savagely clicking […]
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3 min read
Rage Clicks: What are they and how to avoid them
Rage clicks are when users click on an element of a website or app in frustration or anger. This can happen when users are experiencing technical issues, such as slow loading times or broken links. It can also happen when users are frustrated with the overall user experience. Rage clicks can hurt your website or […]
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2 min read
How to Improve Your Website’s UX with Contentsquare
8+ Tips for creating a user-friendly website A user-friendly website is easy to use and navigate. It is essential to ensure your website is user-friendly, as this will help improve the user experience and encourage visitors to stay on your site longer. Here are eight tips for creating a user-friendly website: 1. Keep it simple: […]
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5 min read
5 tips to improve your mobile app user acquisition and retention
Mobile app user acquisition: The Key to Business Success in 2023 Mobile apps are more critical today than they’ve ever been for user acquisition, customer retention, and your bottom line. That’s because app users convert at a much higher rate than web users – as much as three times more, according to Criteo. According to […]
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1 min read
Contentsquare + Hotjar Surveys: Connect users’ comments to their on-site experience
Hotjar Surveys is now integrated with Contentsquare, so you can connect what your users tell you to their experience on your site. By jumping straight from Surveys to Session Replays and user journeys in Contentsquare, you’ll: Understand why certain users are getting frustrated Spend less time searching session replays for insights Get your team aligned […]
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3 min read
Unlock the secrets of your customers: 4 proven tactics you need to know
Customer expectations have never been higher. And to adapt to the ever-rising demands, marketers need to truly understand their digital customers’ behaviors, feelings and intent. But that’s easier said than done: 84% of marketers say they can’t currently track the moods and mindsets of digital customers, and 76% can’t accurately measure whether digital customers are […]
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5 min read
How to reduce user friction in your digital customer experience and drive growth
As we discussed in part one of this two-part blog series, you need to reduce user friction in your customer journeys to drive growth at a time when digital consumers are short on disposable income and have countless websites fighting for their attention. We discussed how fighting ux friction requires you to detect and remove […]
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4 min read
Why frictionless customer experiences are essential for growth in 2023
To persuade consumers to part with their hard-earned cash at this time of economic uncertainty, you need a standout digital service—and one surefire way to immediately stand out from the crowd is to provide website and app visitors with a truly frictionless customer experience. That’s because frustration-free experiences are still far from the norm—and customer […]