How to improve digital customer experience – 3 tips from Naked Wines

Anna Robins, Head of Category & Merchandising at Naked Wines, the world’s largest direct-to-consumer wine subscription service company, shares her top tips for ensuring customers have the best digital experience possible.  3 key elements Naked Wines uses to improve the digital customer experience Naked Wines use a clear 3-step approach to improve their customer journeys … Continue reading How to improve digital customer experience – 3 tips from Naked Wines