Understand, quantify, design and innovate superior digital experiences

Transform millisecond-level behaviours into meaningful insights, so you can design the experiences your customers want from your website, mobile site and app.

Confidently answer the questions that matter most to your impact

How do users interact with each element on each page?

Is our new site or page design positively or negatively impacting site goals?

Why are visitors bouncing?

How do I prioritise and advocate for our roadmap?

Identify opportunities for innovation and growth

See actual behaviour to create experimentation that transcends guesswork and gut feelings. Prioritisation, ideation, hypothesising, analysing and time-consuming design and coding become data-driven. The end result is a more efficient, constantly improving testing engine.

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More meaningful testing at every stage of the cycle

Take the guesswork out of what affects user behaviour by viewing session replays and analysing heatmaps before initiating a test. Run post-test analyses to uncover how the changes you’ve made impact visitors' interactions. Get faster insights into your entire testing optimisation cycle, engineer smarter tests, and deliver substantial results. 

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Pinpoint website elements causing friction

Expose the “why” behind visitors’ struggle by seeing the full digital journey within pages and across sessions. Share replays with your team to align all stakeholders around your visitors’ actual experiences. Learn more about Journey Analysis

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Automatically surface insights to create successful customer journeys

Get a custom view of the metrics you and your team care about most for specific items of content that you want to monitor. Set AI alerts for certain KPIs related to your content which will notify you when they change dramatically.

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Scrutinise and quantify negative feedback

Uncover why you’re getting specific feedback on your digital properties through advanced integrations with leading Voice of Customer vendors, and quantify the impact on your top line. Link session replays with the exact sessions of those who have left feedback, enabling you to quickly contextualise why visitors are saying what they do. 

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"What’s great about Contentsquare is that the insights are visual and extremely easy to digest. It’s particularly helpful to be able to give the creative or leadership team a clear picture of pain points and successes — it helps secure immediate buy-in and significantly reduces time to action, meaning we don’t miss out on potential sales.”

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