Insights for All
Data-based research and insights
Stay happy, healthy and wise with the help of our latest digital experience benchmarks, industry insights and practical advice.
Annual Report
2021 Digital Experience Benchmarks
Explore behavioural benchmarks based on 20 billion user sessions. Compare your performance versus your peers. Learn how to beat KPIs by improving customer journeys from entrance to exit.
Live Data
The Covid-19 eCommerce Impact Data Hub
Track the week-to-week impact of the crisis on digital consumer behaviour across industries and geographies.
Analysis
Impact of Coronavirus on eCommerce: Transactions Peak as Digital Becomes the Only Store (Update 6)
After weeks of browsing for necessities only and preparing their homes for weeks (months?) of quarantine, consumers everywhere are resuming some of their normal buying behaviours. And with non-essential stores closed indefinitely in many western countries, digital is providing most of the answers to customer needs today.
