Insights for All

Data-based research and insights

Stay happy, healthy and wise with the help of our latest digital experience benchmarks, industry insights and practical advice.

Live Data

The Covid-19 eCommerce Impact Data Hub

Track the week-to-week impact of the crisis on digital consumer behaviour across industries and geographies. 

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Impact of Coronavirus on eCommerce: Transactions Peak as Digital Becomes the Only Store (Update 6)

After weeks of browsing for necessities only and preparing their homes for weeks (months?) of quarantine, consumers everywhere are resuming some of their normal buying behaviours. And with non-essential stores closed indefinitely in many western countries, digital is providing most of the answers to customer needs today.

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Annual Report

2020 Digital Experience Benchmark

Explore behavioural benchmarks based on 7 billion user sessions. Compare your performance versus your peers. Learn how to beat KPIs by improving customer journeys from entrance to exit.

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